If there's a charge in your account that you don't recognize, it might be one of the following:
Extra time fees
A Single Ride covers the first 30 minutes of each ride. If you keep a bike out for longer than 30 minutes at a time, there is an extra usage fee of $0.41 per additional minute.
A Day Pass covers the first 30 minutes of each ride. If you keep a bike out for longer than 30 minutes at a time, there is an extra usage fee of $0.41 per additional minute.
Note: a kiosk purchase for single rides or Day Passes will cause a temporary $25 hold on your card.
For annual members, the first 45 minutes of each ride are included. The usage fee for longer rides is $0.27 per additional minute.
Reduced Fare Bike Share members receive the first 45 minutes of each ride. The usage fee for longer rides is $0.27 per additional minute.
All per-minute ride prices are rounded up to the nearest minute.
Lost bike charge
A bike that has been out for more than 24 consecutive hours is considered lost or stolen. The renter is responsible for returning the bike to the system and locking it correctly. You may be charged a $1,200 (plus tax) fee to replace a bike that has been lost or stolen.
Avoid lost bike fees by always ensuring your bike has been properly locked. You can also set up notifications on your phone, so you’ll be alerted when your ride has ended successfully.
Payment authorizations
Citi Bike uses temporary authorizations to confirm your payment method works and has enough funds to cover bike ride costs. Learn more about payment authorizations here.