Back to Citi Bike
How can we help?
How to sign up from the Citi Bike mobile app
There's an unknown charge in my account
Blink Fitness - Green Member Benefit
My key isn’t working or is broken
I received an email about an open rental: "Looks like you’ve had that bike out for a while..."
Docking my bike
How do I find bikes/docks in the app?
What is a dockless bike?
Where should I park a dockless Bronx bike?
How to unlock a Bronx dockless bike
Can you tell me about the bike?
Citi Bike Tips
Use the Citi Bike App to find an available station
Always ride safely and use signals!
What do I do if...?
Sign up and Ride
Pricing and Billing
Bike share 101
Citi Bike 101
Bronx Dockless Bikes