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How can we help?
My key isn’t working or is broken
My trip is still open
How do I find bikes/docks in the app?
Blink Fitness - Green Member Benefit
There's an unknown charge in my account
Citi Bike Tips
Use the Citi Bike App to find an available station
Always ride safely and use signals!
What do I do if...?
Sign up and Ride
Pricing and Billing
Bike share 101
Citi Bike 101