From the app
Open the app
Tap the closest station market in the map screen. Be sure to enable location services for the app.
Tap “Unlock a bike”
It is not possible to reserve or hold a classic or dockless bike at this time.
A 5-digit code will appear; enter this into the keypad on the dock next to an available bike to unlock it. Each ride code is good for one single use.
Enjoy your ride!
At a kiosk
At the station kiosk, press the "Getting Started" button on the kiosk screen.
Insert your credit or debit card.
Choose how many bikes you'd like – up to 4
You should then receive a 5-digit ride code. Enter this into the keypad on the dock next to an available bike. Each ride code is good for one single use.
When the light turns green, the bike is unlocked.
Remove it from the dock by the handlebars or lift the seat to release it.
If you want to ride again while your pass is active, just insert the same credit card into a kiosk to get a new ride code. (Don’t worry! You won’t be charged again.)
With a Bike Key
To unlock a bike with a key, insert your bike key into the slot on the dock next to an available bike.
When the light on the dock turns green, the bike is unlocked. Pull the bike out of the dock by the handlebars or lift the bike by the seat to release it.
From the Lyft App
In the Lyft app, ensure your Citi Bike account is connected in the ‘Linked Accounts’ Section of your profile.
You’ll see available cars the Home Page map. When you are in the Citi Bike program service area, bikes will appear in the 'Nearby' section of the Lyft app (towards the bottom of the page).
Tap ‘Unlock a bike’ in the Lyft app to purchase a $3 Single Ride, then enter the code into the keypad on the dock.