https://help.citibikenyc.com/hc/en-us 2026-03-17T18:46:33Z https://help.citibikenyc.com/hc/en-us/articles/360032024832-How-do-I-know-if-my-bike-is-docked-properly 2024-02-16T19:34:18Z https://help.citibikenyc.com/hc/en-us/articles/360032024912-How-long-can-I-keep-a-bike-out 2026-01-05T11:00:01Z https://help.citibikenyc.com/hc/en-us/articles/360032025152-Tips-for-riding-safely 2019-09-09T17:26:23Z https://help.citibikenyc.com/hc/en-us/articles/360032025392-Reporting-safety-incidents 2020-11-25T17:56:20Z https://help.citibikenyc.com/hc/en-us/articles/360032027112-Reporting-damage-or-vandalism 2019-09-09T17:29:29Z https://help.citibikenyc.com/hc/en-us/articles/360032027592-I-found-an-abandoned-bike 2023-01-25T22:04:10Z https://help.citibikenyc.com/hc/en-us/articles/360032030752-My-bike-was-lost-or-stolen 2025-07-24T20:49:51Z https://help.citibikenyc.com/hc/en-us/articles/360032032552-Using-a-bike-key 2025-07-24T20:48:44Z https://help.citibikenyc.com/hc/en-us/articles/360032061232-Update-your-billing-information 2022-07-07T16:26:49Z https://help.citibikenyc.com/hc/en-us/articles/360032065452-Incorrect-rental-duration 2024-02-16T19:39:57Z https://help.citibikenyc.com/hc/en-us/articles/360032066012-Duplicate-charge 2026-01-05T11:00:01Z https://help.citibikenyc.com/hc/en-us/articles/360032066632-Gift-cards 2023-12-12T18:47:26Z https://help.citibikenyc.com/hc/en-us/articles/360032075012-Bike-Angels-Rewards-Program 2025-09-09T16:12:52Z https://help.citibikenyc.com/hc/en-us/articles/360032104512-How-does-bike-share-work 2019-09-09T17:31:54Z https://help.citibikenyc.com/hc/en-us/articles/360032104712-What-is-a-station-A-dock-A-kiosk 2025-07-24T21:12:10Z https://help.citibikenyc.com/hc/en-us/articles/360032340171-Purchasing-a-pass-or-membership 2026-03-16T22:12:33Z https://help.citibikenyc.com/hc/en-us/articles/360032340371-Single-ride 2026-01-05T11:00:00Z https://help.citibikenyc.com/hc/en-us/articles/360032340451-Day-pass 2026-01-05T11:00:01Z https://help.citibikenyc.com/hc/en-us/articles/360032340511-Annual-Membership 2026-02-11T22:52:03Z https://help.citibikenyc.com/hc/en-us/articles/360032341231-Reduced-Fare-Bike-Share 2026-02-09T18:52:30Z https://help.citibikenyc.com/hc/en-us/articles/360032341291-Citi-Bike-for-Business 2022-08-10T16:19:39Z https://help.citibikenyc.com/hc/en-us/articles/360032341451-Ride-Citi-Bike-with-Lyft 2019-09-09T17:29:51Z https://help.citibikenyc.com/hc/en-us/articles/360032341751-Valet-Stations 2024-08-22T21:12:46Z https://help.citibikenyc.com/hc/en-us/articles/360032366911-How-to-start-a-ride 2025-01-06T09:00:05Z https://help.citibikenyc.com/hc/en-us/articles/360032367271-How-to-dock-a-bike 2025-06-02T15:54:38Z https://help.citibikenyc.com/hc/en-us/articles/360032367371-What-if-I-keep-a-bike-out-too-long 2026-01-05T11:00:01Z https://help.citibikenyc.com/hc/en-us/articles/360032367631-Before-you-ride 2023-04-14T15:30:55Z https://help.citibikenyc.com/hc/en-us/articles/360032369051-There-is-a-problem-with-my-bike 2022-08-26T15:22:09Z https://help.citibikenyc.com/hc/en-us/articles/360032369091-I-m-done-riding-but-my-trip-is-still-open 2026-01-05T11:00:01Z https://help.citibikenyc.com/hc/en-us/articles/360032369631-Lost-found 2019-09-09T17:28:48Z https://help.citibikenyc.com/hc/en-us/articles/360032375011-Renewals-and-Cancellations 2026-02-11T22:53:04Z https://help.citibikenyc.com/hc/en-us/articles/360032404971-Turn-auto-renew-on-and-off 2025-07-24T20:53:31Z https://help.citibikenyc.com/hc/en-us/articles/360032407811-Unknown-charge-in-your-account 2026-01-05T11:00:00Z https://help.citibikenyc.com/hc/en-us/articles/360032408331-My-payment-was-rejected 2025-07-24T21:21:47Z https://help.citibikenyc.com/hc/en-us/articles/360032443291-Promotional-memberships 2025-10-09T21:19:12Z https://help.citibikenyc.com/hc/en-us/articles/360032445851-Applying-promo-codes 2024-08-09T15:06:30Z https://help.citibikenyc.com/hc/en-us/articles/360032448291-Fundraising-donations 2025-08-01T19:32:59Z https://help.citibikenyc.com/hc/en-us/articles/360032451831-Where-can-I-ride 2025-07-24T21:07:54Z https://help.citibikenyc.com/hc/en-us/articles/360039406631-Riding-with-an-ebike 2026-01-05T11:00:01Z https://help.citibikenyc.com/hc/en-us/articles/360043834192-The-station-I-want-to-start-or-end-my-ride-at-is-offline 2025-06-02T15:58:03Z https://help.citibikenyc.com/hc/en-us/articles/360046921312-Updating-your-account-information 2026-02-09T18:54:03Z https://help.citibikenyc.com/hc/en-us/articles/360054388712-I-see-a-used-Citi-Bike-for-sale 2020-12-29T17:50:57Z https://help.citibikenyc.com/hc/en-us/articles/360057512931-Reviewing-a-Receipt 2021-06-08T12:58:30Z https://help.citibikenyc.com/hc/en-us/articles/8713492295309-Fix-log-in-issues 2022-08-26T16:48:02Z https://help.citibikenyc.com/hc/en-us/articles/14848789001101-What-do-I-need-to-know-about-using-the-app 2023-04-14T15:54:41Z https://help.citibikenyc.com/hc/en-us/articles/38507393882765-Payment-frequency 2025-08-01T19:11:05Z https://help.citibikenyc.com/hc/en-us/articles/43256484080013-I-can-t-unlock-a-bike 2026-02-09T18:53:06Z https://help.citibikenyc.com/hc/en-us/articles/43890269373069-Riding-with-a-Group 2026-02-28T00:21:50Z https://help.citibikenyc.com/hc/en-us/sections/360006526312-Passes-memberships 2026-03-16T22:12:33Z https://help.citibikenyc.com/hc/en-us/sections/360006526332-Start-your-ride 2026-02-28T00:21:50Z https://help.citibikenyc.com/hc/en-us/sections/360006526352-Riding-safely 2026-03-17T18:46:33Z https://help.citibikenyc.com/hc/en-us/sections/360006526392-Incidents 2025-07-24T20:49:51Z https://help.citibikenyc.com/hc/en-us/sections/360006526432-Manage-your-membership 2026-02-11T22:53:04Z https://help.citibikenyc.com/hc/en-us/sections/360006526452-Manage-your-account 2026-02-09T18:54:03Z https://help.citibikenyc.com/hc/en-us/sections/360006526772-Bike-Angels 2025-09-09T16:12:52Z https://help.citibikenyc.com/hc/en-us/sections/360006526792-Other 2025-10-09T21:19:12Z https://help.citibikenyc.com/hc/en-us/sections/360006607671-Understanding-the-app 2024-08-22T22:22:33Z https://help.citibikenyc.com/hc/en-us/sections/360006607731-End-your-ride 2026-01-05T11:00:01Z https://help.citibikenyc.com/hc/en-us/sections/360006607751-Ride-issues 2026-02-09T18:53:07Z https://help.citibikenyc.com/hc/en-us/sections/360006607891-Billing 2026-01-05T11:00:01Z https://help.citibikenyc.com/hc/en-us/sections/360006608391-Misc-questions 2025-07-24T21:12:10Z https://help.citibikenyc.com/hc/en-us/categories/360002113232-Account-management 2026-02-11T22:53:04Z https://help.citibikenyc.com/hc/en-us/categories/360002122391-How-do-you-want-to-ride 2026-03-16T22:12:33Z https://help.citibikenyc.com/hc/en-us/categories/360002122431-Taking-a-ride 2026-03-17T18:46:33Z https://help.citibikenyc.com/hc/en-us/categories/360002122491-What-happens-if 2026-02-09T18:53:07Z https://help.citibikenyc.com/hc/en-us/categories/360002122551-Promos-marketing 2025-10-09T21:19:12Z https://help.citibikenyc.com/hc/en-us/categories/360002122571-Other 2025-07-24T21:12:10Z