To start/unlock a dockless bike with the Citi Bike Mobile App, open the app and click the "Unlock a dockless bike" button. Then click the smaller keypad button on the bottom left to enter the bike number.
You can also use our NFC reader to unlock (if you have an Android or an iPhone 7 or higher). Open the app and either click the "Unlock a dockless bike" button and then hold your phone to the NFC decal on the bike's rear fender or handlebars.
NFC reader must be enabled (to enable you must go to SETTING -> NFC-> ENABLE
NFC tag is located between handlebars and rear fender for scanning
The mobile app is also used to unlock the bike's self-contained lock. To end a rental, manually close the bike's lock, located on the rear fender.