When you first download and use the Citi Bike mobile app, you will be prompted to opt into push notifications. Click “OK” on the pop-up message.
If you clicked “Don’t Allow” but changed your mind and would like to opt into push notifications, you can do this in the Settings on your phone. Open up Settings, select Notifications, scroll down until you find Citi Bike, and slide the button to the right to allow notifications. You can select which type of notification alert you’d like to receive.
It’s a good idea to opt into push notifications to get important messages about your ride. Currently, Citi Bike only sends one notification and it’s a very important one: we’ll tell you when you have successfully docked your bike. This is a great way to confirm that your ride has ended, so you don’t risk walking away from a bike that hasn’t been locked. This could result in usage fees if the bike is unlocked for more than 45 minutes, or a lost bike charge of $1200 if someone then takes your bike and doesn’t return it.