Thanks to Citi Bike's excellent station density, if a station is full or empty the next available station is typically less than a 5-minute walk away.
However, we are committed to offering a bike share experience that is as seamless as possible for our riders. That's why Citi Bike employs over 100 people to move bikes from full stations to empty or near-empty stations. Our Redistribution team collectively move over 2000 bikes every weekday. While we are proud of this track record, we are constantly working to improve our redistribution process.
We offer an extensive network of valet stations for high volume areas during peak periods. These valet stations expand bike and dock availability by providing more space or more bikes than the station size would typically allow. Learn more here.
To avoid traffic and further reduce our carbon footprint, we deploy a fleet of non-motorized bike trains to assist with our redistribution efforts moving forward.
Did you know? If you’re nearing the ride limit (30 minutes for Day Pass holders, and 45 minutes for Annual Members) and you arrive at a full station, we’ll be happy to offer you an extra 15 minutes to find a dock – just go to the kiosk, select “No bike docks available?” and follow the on-screen instructions.