If there’s a problem with your bike, please dock it at the nearest station and press the button on the dock with a wrench symbol on it. This will turn the light on the dock red so no one else can use the bike before our technicians can fix it. After you press the "wrench" button, you will be emailed a short survey. This will help alert our technicians where they should begin their inspection and repair.
You can also turn the seat backward on a red-lighted bike, so members can see from afar that it’s broken.